DemosAmos says when it is unsure

Amos says when it is unsureEvery answer comes with a probability. Pick how sure Amos must be to handle a ticket on its own. Anything below goes to a person.

recorded run

recorded run · 145 tickets · answers as the API returned them

Confidence cutoff0.81

A ticket's confidence is the lowest of its answers' probabilities. At or above the cutoff, Amos acts on it. Below, a person reads it.

Right on handled tickets, by share handled

80%90%100%0%25%50%75%100%

Share of tickets Amos handles · cutoff 81%

Amos handles: 76
Sent to a person: 69
Right on the handled ones: 97%

Sent to a person, nearest the cutoff first

ja解約と最終支払いの返金についてunsure of urgency: normal 0.81
ptNão consigo acessar minha contaunsure of urgency: high 0.81
enDuplicate charge on invoice INV-58421unsure of urgency: high 0.81
jaログインとパスワード再設定についてunsure of urgency: normal 0.81
nlFavorieten verdwijnen na opnieuw openenunsure of urgency: normal 0.80
ja検索候補を選ぶと一覧に戻るunsure of urgency: normal 0.80
ja請求明細の内容についてunsure of urgency: normal 0.80
itRimborso non ancora ricevutounsure of urgency: high 0.80
deRückzahlung für zurückgesendeten Etikettendrucker fehltunsure of urgency: high 0.80
enWhere is my order?unsure of urgency: normal 0.80
nlKan niet inloggen en wachtwoord herstellenunsure of urgency: high 0.80
nlInloggen lukt nietunsure of urgency: normal 0.80
itIl filtro si azzera tornando ai prodottiunsure of urgency: normal 0.79
frConnexion impossible et réinitialisation sans effetunsure of urgency: high 0.79
arخصم مكرر وأطلب استردادهunsure of urgency: high 0.79
esReembolso pendiente por devoluciónunsure of urgency: normal 0.79
nlWaar blijft mijn bestelling?unsure of urgency: normal 0.79
enChecking on my delayed orderunsure of urgency: normal 0.79
itProblema di accesso e reimpostazione passwordunsure of urgency: normal 0.79
enSaved addresses disappear after reopening the appunsure of urgency: normal 0.78
itLa ricerca si blocca nell’appunsure of urgency: normal 0.78
esEnlace público está exponiendo archivos de clientesunsure of urgency: critical 0.78
nlTerugbetaling van mijn retourunsure of urgency: normal 0.77
enProduct edits disappear after savingunsure of urgency: high 0.77
ptAtraso na entrega do meu pedidounsure of urgency: normal 0.77
deAnmeldung nicht möglichunsure of urgency: normal 0.77
esNo puedo acceder a mi cuentaunsure of urgency: normal 0.77
deWo bleibt meine Bestellung?unsure of urgency: normal 0.77
deAnmeldung und Passwort-Reset funktionieren nichtunsure of urgency: high 0.77
itAddebito doppio da rimborsareunsure of urgency: high 0.77
enOrders disappear after applying date filterunsure of urgency: high 0.77
esReembolso de una devolución pendienteunsure of urgency: high 0.77
enRefund still missing for returned scannerunsure of urgency: high 0.77
enUnable to sign in or reset my passwordunsure of urgency: normal 0.77
arتأخر وصول الطلبunsure of urgency: normal 0.77
ptStatus do pedido não atualiza no appunsure of urgency: normal 0.76
arاستفسار عن رسوم الفاتورةunsure of urgency: normal 0.76
nlVoorraadwijzigingen worden niet opgeslagenunsure of urgency: high 0.75
nlWaar blijft mijn bestelling?unsure of urgency: normal 0.75
deKündigung und Rückerstattungunsure of urgency: normal 0.75
enSearch filters reset in the appunsure of urgency: normal 0.72
arتأخر وصول الطلبunsure of urgency: normal 0.72
arاسترداد خصم مكررunsure of urgency: high 0.72
frOù en est ma commande ?unsure of urgency: normal 0.70
deUpgrade auf größeren Tarifunsure of urgency: normal 0.70
deRückzahlung für zurückgesandten Drucker fehltunsure of urgency: high 0.69
itDisdetta abbonamentounsure of urgency: normal 0.69
ja請求内容についてunsure of urgency: normal 0.68
esCancelar suscripción y solicitar devoluciónunsure of urgency: normal 0.67
frQuestion sur une ligne de factureunsure of urgency: normal 0.67
ptFiltro de pedidos não mantém a seleçãounsure of urgency: normal 0.67
enOrder filter shows stale resultsunsure of urgency: high 0.67
itAggiornamento sulla consegna dell’ordineunsure of urgency: normal 0.67
enChecking on my delayed orderunsure of urgency: normal 0.66
ptCancelamento da assinaturaunsure of urgency: normal 0.65
itRichiesta di disdetta dell’abbonamentounsure of urgency: normal 0.65
deDoppelte Abbuchung zu Rechnung RE-48291unsure of urgency: high 0.65
es¿Dónde está mi pedido?unsure of urgency: normal 0.64
esQuiero cancelar mi suscripciónunsure of urgency: normal 0.64
ja上位プランへの変更料金についてunsure of urgency: normal 0.64
esConsulta sobre el estado de mi pedidounsure of urgency: normal 0.63
arطلب إلغاء الاشتراكunsure of urgency: normal 0.63
itDov’è il mio ordine?unsure of urgency: normal 0.58
frOù en est ma commande ?unsure of urgency: normal 0.58
ptPreço de um plano maiorunsure of urgency: normal 0.54
enCancel my subscriptionunsure of urgency: normal 0.53
arالترقية إلى باقة أكبرunsure of urgency: normal 0.52
enPricing for a larger planunsure of urgency: low 0.51
esPrecio de un plan superiorunsure of urgency: normal 0.49

A ticket counts as right when every graded answer matches its label. With no cutoff, Amos gets 97% of all 145 tickets fully right.